Policies, Procedures and disclaimer for use of this site.

• Orders

For your convenience we accept payment via credit card using our website's secure shopping cart. To purchase by check, money/purchase order, or by phone please call 1.603.801.3923 between 8am-5pm Eastern Standard Time, Monday-Friday.

• Shipping

Orders are generally shipped within 24 hours of receipt via Fed Ex, UPS or USPS standard delivery. All P.O. Box orders are shipped via USPS. Shipping charges for each item are posted on the purchasing pages. If you require expedited or International shipping, please contact us prior to ordering for shipping/handling rates.

• Sales Tax

New Hampshire has NO sales tax. We are based in New Hampshire, and therefore, you don’t pay any sales tax!

• Returns

If you are not happy with your product purchase for any reason, we will refund the purchase price, less shipping, for up to 30 days after the scheduled delivery date. The item purchased must be in the same condition that it was shipped in and with no components missing. Contact us for an RGA authorization number and return shipping address prior to returning any purchase. Call 603.801.3923 and ask for Matt Morrissette.

Special Note: **The return procedure can also be found on your purchase order form.

• Warranty

All items are guaranteed to be free of manufacturing defects. Call 603.801.3923 and ask for Matt Morrissette for ANY warranty claims. We stand by our work and will do everything in our power to make it right against our defect or any of our suppliers defects. No warranty, either expressed or implied is made on any product that is made different from what is seen on the web site due to supplier product modifications of form, fit or function. We also may improve our products and the components thereof to provide more value, whereas, the photo on the web site may be different than what you receive. If you are not satisfied with an enhanced product, please call us for a previous version of the product or component.

• Privacy

We value your business as much as you value your own privacy. Our policy is to never sell or share your personal information. Our payment processing is handled by PayPal's secure shopping services for top level security on your purchases. Please be aware, however, that e-mail information that you may send to us is not encrypted, and information such as Social Security Numbers or Credit Card Numbers should never be sent via e-mail.

 

• Copyright Protection

ALL CONTENT and items being purchased through our web site, including products, images, photo’s, text, and ideas found on MoreEffective.com® web site and its links are for your personal use only and may not be tampered with, copied, re-sold [nor re-sold within a training workshop or any other type of training session using our copyrighted material and products], reproduced, modified, published, uploaded, downloaded, posted, transmitted, or distributed in any way, without Matt Morrissette’s prior written permission. Logs are reviewed daily by our system administrator. NO pirating is tolerated INSIDE or OUTSIDE the USA. Some items are copyrighted by the individual corporations that produced them, for example 3M®. Other legal restrictions may apply even though unstated.

• Copyright Reference

You may use the following standard method of citing something from our web site:

• Morrissette, Matt.

• More Effective Consulting, LLC.

• MoreEffective.com®.

All above citing references must be followed by [Access Date](Year, Month, day). [Message of the citing used]. [Type of medium cited](photo,idea,logo, etc.).

• Intellectual Property Protection

Since a majority of our products are innovative and/or patented we have taken legal steps to protect us and those that affiliate with us. More Effective Consulting, LLC. and MoreEffective.com® deems everything on this web site and every product or service therein confidential, proprietary and intellectual property for which it is the sole exclusive property owner, with the exception of its affiliations that either partially or wholly own a patent or intellectual property rights. These copyright and intellectual property terms and conditions shall be governed by and construed in accordance with the laws of the United States of America and the State of New Hampshire.

You acknowledge that you have read and accept the above policies from this web site. YOU AGREE TO READ THESE POLICIES AND TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE, and before purchasing any products or downloading made-available files. If you do not agree to these terms and conditions of use or feel you may jeopardize the rights of More Effective Consulting, LLC and MoreEffective.com®, you may not purchase products, download made-available materials, access or otherwise use this Site.

• Disclaimer

LEGAL INFORMATION
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS
CONCERNING YOUR USE OF MATERIALS ON THIS SITE CAREFULLY BEFORE USING THIS SITE

The materials provided on this website (the "Site") are provided by More Effective Consulting, LLC to its customers and may be used for information purposes only. Your use of this Site is subject to your acceptance (without modification) of these terms and conditions of use (the "Terms and Conditions") together with any additional terms and conditions displayed on any of our web pages. If you do not agree to these Terms and Conditions, do not use this Site or the Materials.

All images on this site are the sole ownership of More Effective Consulting, LLC. and can not be duplicated in any format by anyone other than by More Effective Consulting, LLC.

Prices listed are in USD (United States Dollars). Additionally, prices and product offerings listed on this site are not binding and may be changed at any time. While our goal is to be current with our web site, please use the prices and availability as a guide and verify actual current prices and availability with More Effective Consulting, LLC.

Items focused in this site will be changing, some pieces will be retired, while new products will be added, therefore, information listed here is not binding, in any way. Please contact More Effective Consulting, LLC for current product availability.

 

Portland Lean Workshop Registration Policies & Procedures

(Note: This section will print on page 3 & 4 when you print or view in print preview)

1. Payments:

   • Payments must be made using the PayPal button process.  PayPal accepts many forms of credit card, wire transfer or cash.

   • Please contact us if you would like to pay differently due to paying for more than 3 students or paying for multiple classes (or all 12 classes).  We will discuss your options to pay and include your reduced price when paying for all 12 classes.

   • Creating a PayPal ID for your organization is not possible.  It must be done using your personal information and then you would receive reimbursement through your employer.

   • MEC will e-mail you a PDF printable receipt within 8 hours of paying for your class.

   • To receive your complimentary free class for registering for all 12 classes, we will allow you to avoid paying for the last class, and we will provide a receipt for the entire transaction.

   • Price of class rises $20 per person for those who register within 72 hours of the class.  Late registrants will see the price reflected on the web site and PayPal basket.

    

2. Registration Cancellations & Changes:

   • If you need to cancel your registration, please notify Matt Morrissette immediately.

   • Refunds for a cancellations are not provided; however, you can transfer your registration to another individual or another class date.  No administrative change fee will be applied.  A new receipt will be e-mailed to you showing the final changes.

   • Classes may be rescheduled due to bad weather.  We will never cancel a class due to bad weather, and we will work with registered students to accommodate the best new date.

   • If less than 10 registrations are received by 5 work days prior to the class, we will cancel the class.  In this case, we will refund your registration fee using PayPal's easy refund process.  If a class needs to be cancelled, the registrants who are on the Green Belt Certification class track will need to add these hours on to their qualification hours to become Lean Green Belt Certified (see those stipulations below).  We don't foresee this happening, but we need to accommodate and respect all parties investments.

    

3. Coming to Class:

   • You are only required to bring necessary writing and note taking materials.

   • Classes will be taught using a LCD projector, hands-on simulation exercises, classroom computer (for you to view and try Excel & other applications), worksheets, quizzes, handouts, and breakout groups.  If you come to more than one class, we recommend creating a binder to bring and keep all class materials together.

   • We may have have a special offering at one or more of our workshops in the form of a Lean, 6 Sigma, statistics, simulation, process mapping or other related software tool.  We will notify registrants of this in case you want to bring your laptop to the class to view or trial it.

   • Please ask us beforehand and we will be glad to bring one of our on-line Lean products (simulation kits) for you to see and receive a short demonstration.  You will see all of our products over the course of the 12 months because we use them also for teaching.

   • All information is considered confidential between all parties that attend each workshop.  If your company requires a non-disclosure agreement to be signed, please bring the necessary documentation and copies for all parties.  You can make copies on site.

   • There will be complimentary refreshments including coffee.  Please let us know if you have any diet preferences, and we will accommodate your needs with no problem.

   • There is always a chance that we may need to change the venue for where classes are held.  Classes are currently being held at VTEC in Portland who have a very scalable location to accommodate under 10 and above 50 class sizes.  Class venue may change if the number of registrants and timing of when students register varies.  If students register late and there is a surge of registrants, VTEC's larger classrooms may be blocked.  Also, if we notice that most students come from a particular area, we may decide to hold the classes at a more convenient location to those customers.

    

4. Lean Green Belt Certification Qualifications:

   • Taking 11 or 12 classes equates to approximately 33 to 36 hours of formal classroom Lean training.  This is equivalent to our 32 hour, 4 day Lean Green Belt Certification training class minus the Lean Green Belt project preparation and final test qualifications.

   • Students of 11 or 12 of these workshops will need to arrange 4 additional hours to learn how to complete their Lean Green Belt project preparation and final test qualifications.  We prefer that students take these 4 hours and spread them over the course of the 12 months, perhaps arranging us to conduct these four hours of training before or after one or more of the 12 workshop classes.

   • The price to complete the project and testing hours to become Lean Green Belt Certified will be determined once the total number of students is known.  The more students who choose this option will reduce the price significantly.  The standard price for our Lean Green Belt Certification class is $2,500.  Price for 11 workshops for an individual is $649 ($59/class).

   • The fee for the remaining Lean Green Belt Certification classroom training will also include the standard items provided such as:  Lean handbook, Lean audio book, Kaizen cards, Kaizen toolbox of excel forms, and Lean articles.  This fee also covers the cost of the training room, our time and these materials.

   • The four hours of remaining time to become Lean Green Belt certified needs to be split.  We will conduct preparatory training for your Green Belt project in one session.  Then we will provide follow up training to evaluate your project results and provide a Lean Green Belt written test.  Homework assignments will also be given during the course of the 12 months.