Expert Profiles of More Effective Consulting
Consulting, LLC. comprise an experienced
team of more than 10 experts devoted to the theory
and application of our products and services, as
well as giving back to the community.
Each expert brings between 10 to 30 years of experience from working on both
sides of the fence.
Our expert's biographies and contact information is either below or readily available.†
Matt offers more than 18 years
of experience as a Lean Master Black Belt, industrial engineer, trainer,
change agent and management consultant helping
small to large hospitals and Fortune 25 to
1000 manufacturing corporations.
Matt’s “Lean Thinking” pedigree
stems from Freudenberg-NOK, Toyota Motor Corporation,
Motorola and a vast array
of businesses that have successfully forged
through continuous improvement initiatives.
Since 2001, Matt has also helped more than 100
hospitals transform their business utilizing
Lean Healthcare and Six Sigma tools and
• Cumulative cost savings amounting to nearly $35 million dollars
• Worked with more than 100 corporations across North America and Western
Europe and 100 hospitals in the US and Canada.
Trained nearly 3,500 employee’s in Lean
Healthcare, Lean Manufacturing, Six Sigma, quality and performance
• Performed over 400 Lean Kaizen events that total over $15 million in
Managed over 75 industrial projects including
outsourcing, new equipment installs & logistics,
plant consolidation, ERP/IT Systems
Implementations and commercial design-build construction saving $100,000 to $2 million
dollars on each project.
• Designed over 35 manufacturing/hospital facilities ranging from 1,000
to 1 million square feet
• In 2004, Matt created the first Lean Healthcare simulation product
Lean E.D. is the only Lean Healthcare simulation product sold on the market that contains 100%
reference to hospitals. More than 100 Lean E.D.'s have been sold globally - even the largest Health
System in the world - Apollo (India).
• Along with Lean E.D., Matt has 3 other Lean products patent pending:
Matt’s exceptional understanding of the
human side of change and a
value driven world allow him to relate to
people, listen to what they are truly after,
and provide ideas and solutions that enable More
Effective success. back
Read Matt's articles on Lean Healthcare & Lean Manufacturing
Matt is an advocate for cancer awareness
and an avid mountaineer. He has combined
those and teamed up with Summit For A Cure.
Visit his mountaineering bio at
Robert Mead: Lean Sigma Consulting
Robertís passion and expertise is in problem solving the most
challenging situations of any type process including transactional, service, quality, manufacturing
or the front and back office. He is one that enjoys forging through unknown territory utilizing
basic and advanced tools of lean, quality and project management.
Robert helps hospitals and manufacturers conduct business assessments, engineers
current state processes and he provides "Lean" advice for capacity, growth and efficiency.
more than five years, clients have appreciated the spectrum of his expertise from
shop floor operations management, hospital kaizen facilitation, business value stream mapping,
facility design and optimization to Lean-Sigma transformations.
Robert has interviewed, mapped and pursued
perfection in all departments of a business,
yielding more than 100 process maps that
included the front office, back office,
operations, and related supply chains.
Robert has experience in numerous industries such as
capital equipment manufacturing, precision machining, medical device manufacturing, hospitals,
airline services, agricultural equipment distribution, and IT. back
Brian Whitehouse: Six Sigma Master Black Belt
A Master Black Belt with more than 20 years experience in quality
and performance of businesses, processes and
products. He is the quintessential
improvement Marine to take with you in any
battlefield. He has extensive
experience in automotive, electronics, metal stampings,
and plastics industries. Brian has inordinate
knowledge and a breadth of experiences in six
sigma, lean manufacturing, quality engineering,
manufacturing management, and ISO/QS9000 quality
Some specific examples of
Certified over 450 green and black belts
in six sigma training and projects.
Managed 7 product line supervisors responsible
for over 400 hourly union employees, 2
schedulers, and 2 expediters for seven
distinct product lines serving the Automotive
Saved companies he has served over $15
Million dollars in cumulative savings
Managed ISO implementations and auditing
Served lean manufacturing projects as
Kaizen leader in projects encompassing
3P (Production Planning Process, 5S, Productivity,
Cycle Time reduction and Quality)
Established Lean Performance Management
Systems for three manufacturing companies
that aligns shop floor performance results
with P&L effectiveness back
Mike Jenkins: Industrial Engineering & Facility
Mike brings with him a breadth
of industrial engineering and consulting experience that
provide clients with swift and decisive analysis,
designs, solutions and implementation.
Mike helps clients in difficult expansion,
flow and process design challenges by providing
lean manufacturing perspectives or capacity
growth and flexibility decisions. Clients
appreciate the spectrum of his expertise from
shop floor operations management to executive
team facility and design advice.
There is another professional
side of Mike with a passion for user interface
product designs and human factor engineering
that give clients a broad array of human and
technical expertise. Mikes latest work with Boston area hospitals has helped the human side of Emergency Medicine with patient feedback systems.
Mike joined us after spending time with the
engineering divisions of General Dynamics and
Microsoft Corporation. He has worked for
fortune 100 companies and various industries
from retail distribution to medical device to
industrial consumables. back
Melissa Churchard-Hannon: Team & Leadership Development
Melissa began working as a consultant
in 1994. Prior to working with corporate
clients, Melissa’s work in leadership development
began at Merrowvista Education Center
where she worked on their ropes course as an
outdoor educator and led groups on biking, canoeing
and hiking trips in the White Mountains.
a corporate consultant, Melissa’s leadership,
team development and strategic implementations have served a broad range of industries
from hospitals and healthcare systems to
schools and fortune
500 companies. Her forte is working with
executives in supporting their transition from tacticians
to strategic and influential leaders.
Some of her clients include
Human Resource Managers Development Program
at the University of Michigan, Waterford Wedgwood,
BAE Systems, Saint Gobain, The Hartford, Charter
One and American Airlines.
Drew Deresienski: Lean Enterprise Deployment
Drew has been deploying Lean since 2006. His Lean
experience started with a 100 bed hospital in Rhode Island conducting events in Dietary,
Facilities and Supply Chain. Drew continued to deploy Lean in Healthcare sweeping through
Finance (billing, coding, collections) and the O.R. Today, Drew conducts Kaizen's and helps
transform hospitals through training, kaizen's and projects. His strength centers on getting
employees and managers to harness improvement and lead them to apply simple solutions that yield
Drew's expertise has evolved through experiences with manufacturing as well.
His skills in process mapping, Lean Kaizen's, data analysis and observation/Gemba studies
provide clients with a thorough and collaborative approach that aids in transforming their business.
He has a passion for implementing the latest tools and analysis techniques that make
all aspects of an engagement simplified so that ROI and results are the primary focus.
Some of his engagements include an
array of Healthcare, Hospitals and manufacturing corporations that include a focus on supply chain,
O.R., general & pilot manufacturing and overall Lean hospital operations.
Erik Brown: Management Consultant
Erik offers over 8 years of experience with small to large
corporations in operations improvements, inventory management and
leading teams that get empowered and motivated to
make lasting change.
His unbiased and critical thinking has helped transform his client engagements from good to great.
Erik has inordinate specialization in using the spectrum of industrial engineering and Lean-Six Sigma
tools that solve critical problems and sustain years of continuous improvement. Since 2003 he has
worked in over 15 types of operations from warehousing and transportation, back-office/transaction to
service and manufacturing.
Most recently, Erik played a role of operations manager at a challenging and unique environment.
Erik managed the operations of an EcoLodge while directing a diverse workforce, accounting for
daily schedule attainment, transforming inventory control policy and exceeding guest quality measures.
From process mapping and time/motion studies to
facility design and Lean transformations, Erik
has provided clients with accurate and timely
results that yielded more than 3:1 ROI.
Erik enjoys running Kaizen's in new environments
and new industries with new techniques.
Erik's team's enjoy the process of continuous
improvement with his unique style of
facilitation - a JDI (Just Do It) success based
model that leads to a motivating time.
Whether it's the back office with transactional
or development processes or front line with
clinical or production issues, Erik will advance
the best sustainable and systematic solutions.
Louise West: Director of Business Development
Louise offers more than 25 years of experience in developing businesses to world
class levels through market branding and image development, core competency and competitive edge facilitation, client
retention and increased sales consulting. Louise tailors her expertise to many industries, but has recently been
helping hospitals and healthcare providers, manufacturers and Fortune 25 companies to realize their vision of excellence.
Through training grants and LWIB (Local Workforce Investment Boards), established a customer service
excellence program to enhance training and retain one of the largest trades related companies in
Washington County, Maine. One invaluable instance increased job performance saving 19 jobs and
creating 7 new jobs.
Facilitated Lean 101 seminars for distribution companies like Kimberly Clark,
Established the Washington County Maine Business Conference & Expo, now in its 7th
year. It is now the model for the Governorís Council on Small Business Conferences in Augusta, Maine.
Coordinated grants awarded for restoration of historic train station, box car,
and 36 miles of rail to trail
Established Northern Maine regional summit of executives from the non-profit,
tourism, hospitals, & business sector to develop an eco-tourism model to replace local economies
dependant on major industries like the paper mills and fishing.
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Automotive, Warehousing & Distribution, Hospitals, Semiconductor, Insurance, Telecommunication,
DOD, DOE, DOF, Small and Minority Business Enterprises